SkinTrax Help Center

• What is a skin biopsy, and why might I need one?
• Is SkinTrax a skin biopsy?
• Can I retake and resubmit my most recent skin scan?
• Can I share my results from a second opinion request with my doctor?
• How do I know how accurate the second opinion I requested is?
• Can I access past scans after deleting my account?
• What does JUNT stand for?
• What do dermatologists do to help with skin cancer?
• Can I request for another doctors second opinion through SkinTrax?
• Can I access my past scans on the SkinTrax app?

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• What is Melanoma?
• Regular use of vitamin D supplements linked to lower risk of skin cancer.
• What are the warning signs of skin cancer?
• What is the difference between chemical and mineral sunscreen?
• Does using makeup / cosmetics cause health problems?
• Skin cancer prevention and early detection
• What is a Mole?
• How do I protect myself from ultraviolet rays?
• How to identify and treat skin cancer on the face?
• How do you get Melanoma skin cancer?

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• How do I view my payment history?
• How do I update my payment information?
• Is there a free version?
• Can I go back to a Basic plan?
• How do I pay for a second opinion?
• How do I remove my payment information?
• How do I cancel my subscription plan?
• How do I renew my membership after it has expired?
• How do I cancel my membership?
• How do I turn off automatic renewal?

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• How do I delete my account?
• Reset Password
• Do I need to create a user name for every family member?
• Can I delete my account temporarily?
• Why can I not log into my account?
• How do I reset my password?
• How do I silence notifications?
• How do I change my username?
• Can I change the email address associated with my app account?
• How do I change my account email?

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